Police Communications Officer (911 Dispatcher) - Now Hiring
Salary:
$20.
00 HourlyLocation :
San Luis Police Dept.
1030 E.
Union Street San Luis, AZJob Type:
Full-timeJob Number:
2023-00021Department:
Police DepartmentDivision:
CommunicationsOpening Date:
12/15/2023ABOUT THE POSITIONYOUR FUTURE BEGINS HERE!Join one of the fastest-growing cities in Arizona and the youngest in Yuma County! As the Police Communication Officer, you will:
Monitor emergency and general support radio frequencies.
Receive emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio system.
Record and route emergency calls to appropriate authorities.
Determine priorities of all calls and dispatches required units to non-emergency situations.
Receive radio calls from field units.
Transmit messages via radio, telephone, computer, fax, or other communication equipment.
Make inquiries to obtain requested information or services.
Maintain status and location control of Police and Fire units and direct them to the scene of non-emergency situations.
Use various computer systems for data entry and information retrieval.
Create and maintain daily log of public safety communications activities.
IDEAL CANDIDATE Will have the knowledge of:
Law enforcement terminology, codes, and procedures.
Proper use and care of radio and telephone equipment.
Rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters.
The operation of communication equipment, including radio, telephone, and automated information systems.
Rules and regulations of the Federal Communications Commission applicable to the operation of radio receivers and transmitters.
The principles and practices of emergency dispatching.
Applicable Federal/State/County/City/agency laws, ordinances, and regulations.
Principles and practices of effective employee management and supervision.
Computers and specialized hardware and software for preparing reports and maintaining records.
Will have the ability to:
Operate communications equipment, including radio, telephone, and automated information systems.
Communicate clearly and concisely, and accurately, relaying details.
Establish and maintain effective working relationships with others and interact with the public.
Understand and follow written and oral instructions.
Handle multiple projects simultaneously and use good judgment in prioritizing work assignments.
Effectively communicate verbal and written instructions by phone, police radio system or in person in a group or one-to-one setting.
Think and act quickly and effectively in emergencies and under stressful situations.
Type 30 words per minute.
Monitor emergency and general support radio frequencies.
MINIMUM REQUIREMENTS REQUIRED:
Residency in the United States and within 25 miles of the City of San LuisA comprehensive background investigation, polygraph and psychological evaluation.
Be available 24 hours a day, 7 days a week, including Christmas, New Year's and other holidays, works rotating shifts that include nights, weekends, holidays and overtime, as needed.
Education, Training and
Experience:
High school diploma or G.
E.
D.
equivalent.
One (1) year as police dispatcher or equivalent clerical experience.
Type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently.
Fluency in both Spanish and EnglishLicense and Certification:
must be maintained throughout employment.
A valid Arizona driver license at the time of appointmentDESIRED/PREFFERED:
San Luis residency.
SUPPLEMENTAL INFORMATION- OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development - Applications reviewed weekly.
Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process.
HIRING PROCESSApplication:
Apply through (governmentjobs.
com).
Typing TestPanel InterviewNote:
A credit will be added to salary based on the years of experience as a Police Dispatch.
The City of San Luis offers the following benefits to all full-time City employees:
MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits.
Dependent premiums are paid one month in advance and are pre-taxed.
Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department.
ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System.
Employee Contribution - 12.
03% Employer Contribution - 12.
03%ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution -.
014% Employer Contribution -.
014%SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution- 6.
20%Medicare - Employee Contribution - 1.
4500%.
PAID TIME OFF (PTO) -Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.
08 hrs.
6 - 11 years - 4.
62 hrs.
11 years or more - 6.
16 hrs.
Sick Leave - 3.
69 hrs.
LIFE INSURANCE- The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit.
This plan is administered by Standard.
Basic Life Benefit - $50,000.
00AD&D Benefit - $50,000.
00DISABILITY INSURANCE- Disability insurance is available to all employees who work 30 or more hours per week.
Short-Term Disability - Coverage begins on the 15th day of injury or sickness.
Duration of Benefits - 180 daysBenefits Percentage- 66.
67%Waiting Period - 14 daysMaximum Weekly Benefit:
$2,000.
00WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
01 Do you live in the United States and within 25 miles from the City of San Luis? Yes No 02 Do you have an active Arizona Driver's license? Yes No No but I do in a different State 03 Do you possess a high school diploma or GED equivalent? Yes No 04 Do you posses one (1) year of police dispatcher or equivalent clerical experience? Yes No 05 Do you posses the ability to type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently? Yes No 06 Are you fluent in both English and Spanish? Yes No 07 Do you live in San Luis, AZ? Yes No 08 What's you're highest level of education? No Education High School Diploma or equivalent Associate's Degree Bachelor's Degree Master's Degree 09 How many years of experience do you posses in Police Dispatch? No Experience One (1) to Two (2) years Three (3) to Four (4) years Five (5) to Six (6) years Over Seven(7) years 10 The information provided in your application must support your selected answers in the supplemental questions.
The information you provide will be verified and documentation may be required.
Please be as honest and accurate as possible.
You may be asked to demonstrate your knowledge and skills in a work sample or during an interview.
By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate.
Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Yes, I understand and agree.
No, I do not agree.
Required QuestionSalary:
$20.
00 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
$20.
00 HourlyLocation :
San Luis Police Dept.
1030 E.
Union Street San Luis, AZJob Type:
Full-timeJob Number:
2023-00021Department:
Police DepartmentDivision:
CommunicationsOpening Date:
12/15/2023ABOUT THE POSITIONYOUR FUTURE BEGINS HERE!Join one of the fastest-growing cities in Arizona and the youngest in Yuma County! As the Police Communication Officer, you will:
Monitor emergency and general support radio frequencies.
Receive emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio system.
Record and route emergency calls to appropriate authorities.
Determine priorities of all calls and dispatches required units to non-emergency situations.
Receive radio calls from field units.
Transmit messages via radio, telephone, computer, fax, or other communication equipment.
Make inquiries to obtain requested information or services.
Maintain status and location control of Police and Fire units and direct them to the scene of non-emergency situations.
Use various computer systems for data entry and information retrieval.
Create and maintain daily log of public safety communications activities.
IDEAL CANDIDATE Will have the knowledge of:
Law enforcement terminology, codes, and procedures.
Proper use and care of radio and telephone equipment.
Rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters.
The operation of communication equipment, including radio, telephone, and automated information systems.
Rules and regulations of the Federal Communications Commission applicable to the operation of radio receivers and transmitters.
The principles and practices of emergency dispatching.
Applicable Federal/State/County/City/agency laws, ordinances, and regulations.
Principles and practices of effective employee management and supervision.
Computers and specialized hardware and software for preparing reports and maintaining records.
Will have the ability to:
Operate communications equipment, including radio, telephone, and automated information systems.
Communicate clearly and concisely, and accurately, relaying details.
Establish and maintain effective working relationships with others and interact with the public.
Understand and follow written and oral instructions.
Handle multiple projects simultaneously and use good judgment in prioritizing work assignments.
Effectively communicate verbal and written instructions by phone, police radio system or in person in a group or one-to-one setting.
Think and act quickly and effectively in emergencies and under stressful situations.
Type 30 words per minute.
Monitor emergency and general support radio frequencies.
MINIMUM REQUIREMENTS REQUIRED:
Residency in the United States and within 25 miles of the City of San LuisA comprehensive background investigation, polygraph and psychological evaluation.
Be available 24 hours a day, 7 days a week, including Christmas, New Year's and other holidays, works rotating shifts that include nights, weekends, holidays and overtime, as needed.
Education, Training and
Experience:
High school diploma or G.
E.
D.
equivalent.
One (1) year as police dispatcher or equivalent clerical experience.
Type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently.
Fluency in both Spanish and EnglishLicense and Certification:
must be maintained throughout employment.
A valid Arizona driver license at the time of appointmentDESIRED/PREFFERED:
San Luis residency.
SUPPLEMENTAL INFORMATION- OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development - Applications reviewed weekly.
Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process.
HIRING PROCESSApplication:
Apply through (governmentjobs.
com).
Typing TestPanel InterviewNote:
A credit will be added to salary based on the years of experience as a Police Dispatch.
The City of San Luis offers the following benefits to all full-time City employees:
MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits.
Dependent premiums are paid one month in advance and are pre-taxed.
Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department.
ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System.
Employee Contribution - 12.
03% Employer Contribution - 12.
03%ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution -.
014% Employer Contribution -.
014%SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution- 6.
20%Medicare - Employee Contribution - 1.
4500%.
PAID TIME OFF (PTO) -Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.
08 hrs.
6 - 11 years - 4.
62 hrs.
11 years or more - 6.
16 hrs.
Sick Leave - 3.
69 hrs.
LIFE INSURANCE- The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit.
This plan is administered by Standard.
Basic Life Benefit - $50,000.
00AD&D Benefit - $50,000.
00DISABILITY INSURANCE- Disability insurance is available to all employees who work 30 or more hours per week.
Short-Term Disability - Coverage begins on the 15th day of injury or sickness.
Duration of Benefits - 180 daysBenefits Percentage- 66.
67%Waiting Period - 14 daysMaximum Weekly Benefit:
$2,000.
00WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
01 Do you live in the United States and within 25 miles from the City of San Luis? Yes No 02 Do you have an active Arizona Driver's license? Yes No No but I do in a different State 03 Do you possess a high school diploma or GED equivalent? Yes No 04 Do you posses one (1) year of police dispatcher or equivalent clerical experience? Yes No 05 Do you posses the ability to type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently? Yes No 06 Are you fluent in both English and Spanish? Yes No 07 Do you live in San Luis, AZ? Yes No 08 What's you're highest level of education? No Education High School Diploma or equivalent Associate's Degree Bachelor's Degree Master's Degree 09 How many years of experience do you posses in Police Dispatch? No Experience One (1) to Two (2) years Three (3) to Four (4) years Five (5) to Six (6) years Over Seven(7) years 10 The information provided in your application must support your selected answers in the supplemental questions.
The information you provide will be verified and documentation may be required.
Please be as honest and accurate as possible.
You may be asked to demonstrate your knowledge and skills in a work sample or during an interview.
By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate.
Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Yes, I understand and agree.
No, I do not agree.
Required QuestionSalary:
$20.
00 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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